Payment Policy – Effective January 4, 2025

At Swiftrapic, we strive to provide a seamless and secure payment experience for our customers. Our payment policy ensures your transactions are processed quickly, safely, and conveniently, allowing you to focus on enjoying your new photography gear.

Payment Methods

We offer a variety of convenient and secure payment options:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For a fast and secure checkout process, we also accept PayPal.
  • Bank Transfer: Payments made via bank transfer are accepted; please include your order ID for faster processing.
  • Cash on Delivery (COD): Available for local orders in Boothbay Harbor, Maine, where you can pay in cash upon receiving your order.

Payment Processing

  • Credit/Debit Cards & PayPal: Payments are processed instantly, ensuring that your order is confirmed quickly and without delay.
  • Bank Transfers: Bank transfer payments may take 1-2 business days to process after funds are received.
  • COD Payments: Payments are processed at the time of delivery, providing a convenient option for local customers.

Refund and Cancellation Policy

Your satisfaction is our priority. If you wish to cancel your order or return a product, we offer:

  • Full Refunds: For canceled orders before shipping or returned items in their original condition within 7 days of receiving your order.
  • Partial Refunds: Available for products with minor defects where customers choose to keep the product.

To request a refund or cancellation, please contact us at info@swiftrapic.com or call (253) 549-4680.

Payment Security

We take your security seriously. All transactions are encrypted using SSL technology to ensure your payment information is always secure. We also comply with PCI DSS standards, providing an additional layer of protection for every payment you make.

Payment Issues

If you encounter any issues during the payment process, such as declined transactions or errors, please reach out to us immediately. Our customer service team is here to assist you and ensure your payment is processed smoothly. Contact us at info@swiftrapic.com or call (253) 549-4680 for prompt resolution.

At Swiftrapic, we are committed to providing a secure, convenient, and enjoyable shopping experience. Shop with confidence knowing your payment transactions are protected and your order will be processed quickly.